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e.g. 41656 Christy Street, Fremont, CA 94538, U.S.

e.g. +18444398832

**Associated with the Warranty Period**

The Serial Number is a 16-digit number that starts with 8030...You can find it on the original package box, battery cover, or the Settings page of your Ultraloq in the U-tec APP. e.g. 8030123412341616

You can find it by clicking the portrait icon in the upper left of the App, and the App version will be at the bottom. e.g. iOS 1.10.4 / Android 1.7.7

You can find it from the Settings page of your Ultraloq in the U-tec APP. e.g. 02.20.0020

You can find it from the Settings page of your Ultraloq in the U-tec APP. e.g. 02.20.0503 Please fill in the Bridge/WiFi version if you have a “Failed to connect to the Bridge/WiFi” or “Connecting circle persists” issue.

Please try to be as specific as possible. For product issues, include any additional details you think may be relevant, such as troubleshooting steps you've taken.

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