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Common FAQs
Common FAQs
Features
Fingerprint Tips
How can I unlock the Ultraloq Smart Locks if the battery runs out?
How many locks can be registered in the U-tec App?
Why Any Fingerprint/Code/Fob Can Unlock Ultraloq Smart Lock?
Does Ultraloq Support the 5" Backset Latch?
Can I Limit Entry Time from 9:00-17:00 Every Monday to Friday or A Specific Period Like from 1st January to 30th January?
Can I Schedule the Passage Mode or Lockout Mode?
U-tec App
How to Reset Ultraloq Smart Lock
How to Reset Password of U-tec Account?
Cannot find the device after log in to the account?
Troubleshooting after upgrading the U-tec App
How to get the Bluetooth MAC address of my device?
Cannot find the device after being invited by the Owner/Admin?
How to manage my Locations/Addresses in the new version U-tec App?
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FAQs
How to Solve the Jamming Issue
Guide to Disconnect/Reconnect the Keypad Wire
What is the difference between UL3 / UL3-BT/UL3 BT(2nd Gen)/Latch 5 Fingerprint and Latch 5 NFC?
What is the Admin Code?
How to use the Discount Code when I check out?
Can Ultraloq Smart Lock be installed on My Door?
How to Reset Ultraloq Smart Lock to its Factory Settings?
See all 25 articles