Features

• How can I unlock the Ultraloq Smart Locks if the battery runs out?
• My Smart Device cannot connect to WiFi, how do I fix it?
• How many locks can be registered in the U-tec App?
• Why Any Fingerprint/Code/Fob Can Unlock Ultraloq Smart Lock?
• Does Ultraloq Support the 5" Backset Latch?
• Can I Limit Entry Time from 9:00-17:00 Every Monday to Friday or A Specific Period Like from 1st January to 30th January?

See all 7 articles

U-tec App

• How to Reset the Password of U-tec Account?
• Cannot find the device after log in to the account?
• Troubleshooting after upgrading the U-tec App
• How to get the Bluetooth MAC address of my device?
• Cannot find the device after being invited by the Owner/Admin?
• How to manage my Locations/Addresses in the new version U-tec App?

See all 20 articles

FAQs

• Guide to Disconnect/Reconnect the Keypad Wire
• What is the difference between UL3 / UL3-BT/UL3 BT(2nd Gen)/Latch 5 Fingerprint and Latch 5 NFC?
• What is the Admin Code?
• How to use the Discount Code when I check out?
• Can Ultraloq Smart Lock be installed on My Door?
• How to Reset Ultraloq Smart Lock to its Factory Settings?

See all 27 articles