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Common FAQs

Features

  • Fingerprint Tips

  • How can I unlock the Ultraloq Smart Locks if the battery runs out?
  • How many locks can be registered in the U-tec App?
  • Why Any Fingerprint/Code/Fob Can Unlock Ultraloq Smart Lock?
  • Does Ultraloq Support the 5" Backset Latch?
  • Can I Limit Entry Time from 9:00-17:00 Every Monday to Friday or A Specific Period Like from 1st January to 30th January?
  • Can I Schedule the Passage Mode or Lockout Mode?

U-tec App

  • How to Reset Ultraloq Smart Lock

  • How to Reset Password of U-tec Account?
  • Lock connection has failed after setting up, how do I fix it?
  • How to log out of the U-tec account?
  • Ultraloq Products App Mode Programming Guide
  • How to add the U-tec App to widget screen (iPhone)
  • How to Deactivate A User Temporarily?
See all 14 articles

FAQs

  • How to Solve the Jamming Issue

  • What is the Admin Code?
  • Tips for Improving Fingerprint Verification
  • How to use the Discount Code when I check out?
  • Can Ultraloq Smart Lock be installed on My Door?
  • How to Reset Ultraloq Smart Lock to its Factory Settings?
  • How to Update the Firmware for Ultraloq Smart Lock?
See all 25 articles

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