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U home
Help
Deadbolt
Latch
Bundle
Cloud Platform
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Bright A19 Color
Smart Plug
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Support
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Bolt Fingerprint
U-Bolt NFC
U-Bolt Series
U-Bolt Pro Series
Latch 5 Fingerprint
Latch 5 NFC
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ULTRALOQ Air
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Common FAQs
Common FAQs
Features
Fingerprint Tips
How can I unlock the Ultraloq Smart Locks if the battery runs out?
Which models support the Magic Shake feature?
My Smart Device cannot connect to WiFi, how do I fix it?
How many locks can be registered in the U home App?
Why Any Fingerprint/Code/Fob Can Unlock Ultraloq Smart Lock?
Does Ultraloq Support the 5" Backset Latch?
See all 8 articles
U home App
Cannot find the shared device after being invited by the Owner/Admin?
How to Reset the Password of U-tec Account?
How do you create a Shortcut for U-tec Smart Devices?
How do you share your Smart Plug and Smart Switch with another user?
How do you program the timer on the Smart Plug and Smart Switch?
How do you program the scheduler on the Smart Plug and Smart Switch?
See all 24 articles
FAQs
How to Solve the Jamming Issue
Guide to Disconnect/Reconnect the Keypad Wire
What is the difference between UL3 / UL3-BT/UL3 BT(2nd Gen)/Latch 5 Fingerprint and Latch 5 NFC?
What is the Admin Code?
How to use the Discount Code when I check out?
Can Ultraloq Smart Lock be installed on My Door?
How to Reset Ultraloq Smart Lock to its Factory Settings?
See all 27 articles
