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Deadbolt
Bolt Fingerprint
Bolt Fingerprint Matter
Bolt NFC
U-Bolt Series
U-Bolt Pro Series
Latch
Latch 5 Fingerprint
Latch 5 NFC
Bundle
Explore More
Cloud Platform
ULTRALOQ Air
Accessory
Parts & Accessories
Ulticam Dot
Ulticam IQ
Matter Lighting
Bright A19 Color
UTEC Matter Plug
UTEC Matter Smart Switch
Smart Plug
Smart Dimmer Switch
Smart 3-Way Dimmer Switch
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Ulticam
FAQs
FAQs
Does Ulticam IQ camera record continuous video or only events?
Can the Ulticam IQ camera work with NVR and record continuous video?
How long is the cable of the Power Adapter that comes with the Ulticam IQ camera？If I need to purchase an extension cable, what specification is it?
Questions about Gemini video data privacy: does Google have access to users' video footage? Will video footage be used for Gemini model training?
In the event list, why does it sometimes show messages like GMT -7:00 GMT+8:00?
Is it normal for the metal case to get hotter when the Ulticam IQ camera is running?
When there is a vehicle parked in the screen all the time, or the same person stays all the time, will it generate a repeat alarm event?
Do I have to turn on cloud storage to enable Gemini event description and reasoning?
When both WiFi and wired networks are connected at the same time, which connection is used by default?
What is the battery life for Ulticam Dot Camera and what should I do if it drains quickly?
Does the camera work with Internet?
How can I get more help?
Does Ulticam IQ support spotlight?
Does Ulticam IQ support two-way audio?
Does Ulticam IQ support night vision?
Does Ulticam IQ support multiple users for viewing?
What smart AI detection features does Ulticam IQ support?
How do I view stored videos?
What AI detection features does Ulticam IQ support?
Does Ulticam IQ offer cloud storage services?
Does Ulticam IQ support local storage?
What is the resolution of Ulticam IQ camera?
What network connection methods does Ulticam IQ support?
Does the DOT camera support night vision?
Does the DOT camera need Wi-Fi?
How long does the battery last?
Where can I get help?
How can I reduce false alerts?
Can I talk through the camera?
Is the DOT camera compatible with voice assistants?
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