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Cannot Add Smartphone NFC For a User?

App Version: later than V 2.0.4

Available model: Latch 5 NFC


When you try to invite a new user for your lock, you will find there is only one option for the NFC feature, which is the Keycard.


If this feature is necessary for this user, please delete this user, then invite this user as an Admin User, and ask this user to use his/her Android smartphone to register Smartphone NFC to his/her account.


After being invited as admin, this user needs to go to U-tec app-Latch 5 NFC-Users- NFC, and the Smartphone NFC option is available now.



*The Smartphone NFC will not work when the cellphone screen is OFF.


You may need

How to delete a user?

How to add Smartphone NFC?