If you forget the password of the U-tec Account, you can follow the steps below. You can operate by computer or by your U home App.
Note: Passwords must be 8-16 characters long and include at least one lowercase letter, one uppercase letter, and one number.
Reset on U-tec official website
Step 1. Go to www.u-tec.com and click the button at the top-right corner of the screen.
Step 2. Click "Forgot Password?"
Step 3. Input the email address of your U-tec Account and click "send code".
Step 4. Go to your email inbox to check the 6-digit verification code. If can't find it, please check the Spam Folder from your inbox.
Step 5. Input the Verification Code, then enter the new password two times, and finally click "RESET".
Reset by U home App
Step 1. Open U home App, and click "Log In My U home".
Step 2. Click "Forgot Password".
Step 3. Input the email address and enter the new password two times, then click "Get Code".
Step 4. Go to your email inbox, you will find an email showing the verification code like below:
"This is your verification code: 174386. It will expire in 30 minutes."
Step 5. Input the verification code, then click "Done".
Step 6. Success.